1. Who we are
Wawe Journal (wawejournal.com, "we", "us", "our") is a trading journal and performance analytics service based in İstanbul, Türkiye. We are responsible for the personal data described in this policy. You can reach us at any time at support@wawejournal.com.
2. Data we collect
We only collect data needed to run the service:
- Account data: email address, display name, avatar, language and theme settings. If you sign in with Google, we receive your name, email address and profile picture from Google.
- Trading data you enter or import: trades (symbol, direction, lot size, entry and exit prices, timestamps, commission, swap, P&L), notes, tags, strategies, screenshots, journals, prop firm rule trackers and backtest accounts.
- Broker connection data: if you connect cTrader, we store the access and refresh tokens issued by cTrader, the connected account identifiers and balance, and the closed positions we import. The connection is read-only.
- Billing data: your plan, payment status, amount, currency and subscription period. We do not receive or store your full card details.
- Partner program data: if you apply to become a partner, your social media handle, follower range, referral codes, commissions, payout requests and the crypto wallet addresses you provide for payouts.
- AI coach data: the questions you ask the AI coach and its answers (kept as your chat history until you delete them), and the chart screenshots you attach (sent for the answer, never stored).
- Support data: messages and bug reports you send us.
- Security and technical data: IP address and email of login attempts (used to block brute-force attacks), last active time and basic server logs.
3. How we use your data
- To create and secure your account and keep you signed in.
- To store, sync and analyze your trades and generate your dashboards, statistics and reports.
- To process payments, manage subscriptions and partner commissions.
- To answer your questions in the AI coach with a summary of your own trading data.
- To answer support requests and send service notifications.
- To protect the service against fraud and abuse and to meet legal obligations.
We process your data to perform our contract with you, to comply with legal obligations, and on the basis of our legitimate interest in keeping the service secure. We do not sell your data, we do not show third-party ads, and we do not use your trading data for marketing.
4. Service providers
We share data only with providers that help us run the service, and only as much as they need:
- Supabase: database, authentication and file storage.
- Cloudflare: hosting, content delivery and network security.
- Creem: our Merchant of Record for card and other fiat payments. Creem processes your payment details, issues receipts and handles sales tax under its own privacy policy.
- NOWPayments: processes cryptocurrency payments if you choose to pay with crypto.
- Google: only if you choose "Sign in with Google".
- cTrader (Spotware): only if you connect a cTrader account, to import your trading history.
- Google (Gemini API): only when you use the AI coach. See section 5.
Some of these providers may process data outside your country, including outside the EU/EEA. Where this happens, they rely on safeguards such as the EU Standard Contractual Clauses.
5. AI coach
The AI coach answers with Google's Gemini models. When you send a message, we send Google your message, the chart screenshot you attached (if any), the earlier messages of the same chat and a summary of your trading data: statistics of your trades, your strategies, your most recent and largest trades with their notes, your active prop firm challenges and your backtest accounts. We do not send your email address, name, payment data or broker tokens.
We currently use the Gemini API's free tier. Under Google's terms for that tier, Google may use the content you send to provide, improve and develop its products, and human reviewers may read it. Do not write personal information you do not want to share into the chat or your trade notes. The AI coach is optional: if you do not use it, nothing is sent to Google for it.
Your chats are stored in your account so you can return to them. You can delete one chat or all of them at any time in the AI coach (history and settings). AI answers can be wrong and are not investment advice.
Dictation: if you use the microphone button, speech is turned into text by your browser's own speech service (Google for Chrome and Edge, Apple for Safari), not by us. We only receive the text you choose to send.
6. Data retention
We keep your account and trading data for as long as your account exists. When you delete your account, we remove your data from our active systems. Copies may remain in backups for a limited time before they are overwritten. Payment records may be kept for as long as tax and accounting laws require.
7. Your rights
Depending on where you live, you have the right to access, correct, export or delete your personal data, to restrict or object to its processing, and to withdraw consent. To use any of these rights, email support@wawejournal.com. We reply within 30 days. You also have the right to lodge a complaint with your local data protection authority.
8. Account and data deletion
You can delete individual trades, journals and other records at any time inside the app. To delete your whole account and all associated data, email us from the address linked to your account and we will complete the deletion.
9. Security
Your data is stored with Supabase and protected by Row Level Security, so no user can read another user's records. Connections are encrypted with HTTPS. No system is completely secure, so please use a strong password and tell us right away if you suspect unauthorized access.
10. Cookies and local storage
We only use technically necessary cookies and browser storage to keep you signed in and remember your preferences such as language and theme. We do not use advertising or cross-site tracking cookies.
11. Children
Wawe Journal is not intended for anyone under 18. We do not knowingly collect data from children.
12. Changes to this policy
We may update this policy when the service or the law changes. We will change the date at the top of this page and, for significant changes, notify you by email or in the app.
13. Contact
For any privacy question or request, contact us at support@wawejournal.com.
